CASES · LIVE QUEUE

Seven open cases. Two are approaching SLA.

Sorted by stage and time-since-update. Click a case for the full timeline, verifier responses, certificate review, and approval surface.

OPEN CASES7+1 in last 6h
SLA AT RISK22 over 18h
RELEASES IN WINDOW348h countdown active
CASES THIS WEEK29+12% vs last
CaseOwnerStageVerifiersCertificateLast updateAssignedSLA
LF-26-0519-NW
REPORTED MAY 19
 Elena Whitfield
FAMILY · NY
 CERT REVIEW 2/2 IN REVIEW · 47m MAY 20 · 07:14 RW 14h LEFT
LF-26-0518-CN
REPORTED MAY 18
 Aisha Tanaka
FAMILY · CA
 AWAITING 2ND VERIFIER 1/2 NOT YET MAY 20 · 06:02 JK 3h LEFT
LF-26-0517-TX
REPORTED MAY 17
 Robert Achillea
INDIVIDUAL · TX
 IN CANCEL WINDOW 2/2 APPROVED MAY 20 · 04:18 RW 28h LEFT
LF-26-0516-IL
REPORTED MAY 16
 Margaret Lin
FAMILY · IL
 CERT REVIEW 2/2 IN REVIEW · 2h MAY 20 · 03:44 JK 22h LEFT
LF-26-0515-WA
REPORTED MAY 15
 Hiroshi Watanabe
INDIVIDUAL · WA
 AWAITING 2ND VERIFIER 1/2 NOT YET MAY 20 · 01:09 JK 6h LEFT
LF-26-0514-MA
REPORTED MAY 14
 Anna Korhonen
COUPLE · MA
 CERT REVIEW 2/2 IN REVIEW · 14h MAY 19 · 21:32 RW 36h LEFT
LF-26-0510-FL
REPORTED MAY 10
 Felix Rinaldi
FAMILY · FL
 ADMIN SIGNOFF 2/2 APPROVED · MAY 16 MAY 19 · 17:10 MS — · ON SIGNOFF
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